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Hace 1 sem
Especialista Conocimiento del Cliente
$30,000 - $37,000 Mensual
Sobre el empleo
Descripción
Position Purpose
The Customer Insights Specialist will proactively leverage internal and external data to drive strategic insights into AutoZone's retail and commercial customers. By clearly articulating customer behaviors, preferences, and trends, this role will bring the voice of the customer to the forefront, influencing decision-making across the organization. The incumbent will expertly manage market research projects from conception to execution, delivering actionable insights that directly support strategic business objectives.
Primary Accountabilities
Education & Experience
Level of Formal Education: A Bachelor's degree (BA, BS) or equivalent.
Area of Study: BA/BS in a quantitative field, business, or market research
Years of Experience: Three to five years.
Type of Experience:
• Significant experience in designing and executing qualitative and quantitative research projects.
• Demonstrated ability to convert research data into actionable insights and strategic recommendations.
• Proven experience presenting insights and recommendations clearly and persuasively to senior and executive management."
Special Certifications or Technical Skills: Experience in applied Marketing Research, either in a corporate research department or an outside market consulting firm, with focus on designing and managing both qualitative and quantitative survey research, customer analytics, data mining and preparing/presenting insights to cross-functional business partners, including Senior and Executive levels of leadership.
ID: 20291146