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Senior Recruitment Manager – Experience in Bilingual Call Ce
Si el reclutador te contacta podrás conocer el sueldo
RESORT CONDOMINIUMS INTERNATIONAL DE MEXICO, S DE RL DE CV en
Sobre el empleo
Categoría: Recursos humanos
Subcategoría: Reclutamiento y selección de personal
Educación mínima requerida: Universitario titulado
Beneficios
- Prestaciones superiores a las de la ley
- Fondo de ahorro
- Vales de despensa
Descripción
Senior Recruitment Manager – Experience in Bilingual Call Center Companies
Location: Mexico City
Job Type: Full-time
RCI
We are a growing company seeking a Senior Talent Acquisition Manager specializing in recruitment for a bilingual call center. If you have extensive experience in talent management, hiring strategies, data analysis, and recruitment process optimization, this is your opportunity!
Responsibilities:
Talent Acquisition:
- Develop and implement effective hiring strategies to attract and recruit qualified candidates for the bilingual call center.
- Work closely with hiring managers to understand their needs and create tailored recruitment plans.
- Utilize various sourcing channels such as job boards, social media, professional networks, and internal referrals to identify candidates.
- Implement and manage digital recruitment strategies to reach a broader audience.
- Develop and enhance employer branding and improve candidate engagement throughout the recruitment process.
- Analyze and implement recruitment software and profiling tools (e.g., leadership, strengths, emotional intelligence assessments, etc.).
- Conduct strategic pre- and post-hiring analysis based on data and business intelligence.
- Perform market benchmarking related to benefits, salaries, communication, and process awareness.
- Conduct interviews that assess not only skills and experience but also values and cultural fit.
- Participate in recruitment events such as job fairs or open houses to attract a diverse talent pool.
- Manage the offer process, negotiate compensation packages, and coordinate background checks and pre-employment assessments.
- Implement and monitor an applicant tracking system, controlling early turnover and ensuring recruitment quality.
- Establish and maintain relationships with recruitment agencies and external vendors to strengthen recruitment processes.
- Stay up-to-date with industry trends and best practices in hiring and apply innovative strategies.
- Oversee internal processes and budgets related to recruitment.
Facilities Management:
- Supervise and control administrative and operational processes for the Mexico City office (maintenance, security, cleaning, utilities, parking, etc.).
- Oversee vehicle fleet management, including maintenance, taxes, inspections, and incidents.
- Coordinate internal health and wellness programs, including health campaigns and preventive care through an in-house doctor.
- Supervise emergency brigade programs to ensure office and employee safety.
Requirements:
- Minimum of 5 years of experience in talent management and recruitment within bilingual call center environments (Spanish-English).
- Advanced English proficiency
- Advanced Excel skills
- Solid experience implementing digital recruitment strategies and employer branding.
- Advanced knowledge of recruitment tools, software, and profiling assessments.
- Advanced experience with WORKDAY.
- Ability to develop strategic data analysis on turnover, hiring, and performance.
- Strong negotiation skills, benefits analysis, and recruitment budget management.
- Experience in facilities management and supervision of administrative and operational services.
- Proficiency in talent management tools, applicant tracking systems, and recruitment metrics.
- Proactive attitude, leadership skills, and team collaboration.
We Offer:
- Competitive salary
- Opportunities for professional growth and career development
- Additional benefits beyond those required by law
- Excellent work environment and company culture
If you meet the requirements and are ready for a new professional challenge, we look forward to receiving your application!
Job Type: Full-time
Salary: $80,000.00 – $100,000.00 MXN per month
Benefits:
- Salary increases
- Company car
- Gym discounts
- Special deals and discounts
- Company parking
- Major medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- Company phone
- Work from home
- Grocery vouchers
Work Schedule:
- Monday to Friday
- 8-hour shifts
Language:
- English (Required)
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20303953