About this role

This role is customer focused, proactive, energetic and collaborative working within the Human Resource Operations shared service function. The HR Ops team will function across the business and will provide support to employees, managers, and HR professionals. This role will support the provision of a consistent, timely and accurate advisory service to key stakeholders and customers. Responsibilities include interpretation of and response to a wide variety of HR related inquiries.

In this exciting role, you will research, analyze and respond to inquiries ranging from simple policy questions to moderate issues. Responsibilities include: candidate reimbursement, working closely with Talent Acquisition, managing invoices, onboarding and handling letters of employment for Visa's and Immigration. Additionally, merit and bonus cycles, salary survey participation, annual benefit enrollment and provide data for any grading or job evaluation requested by the business.

Requirements

• University degree.
• + 3 years of experience in Human Resources.
• Advanced conversational English.
• Microsoft Office.
• Knowledge of platforms such as Workday, SuccessFactors, or ServiceNow (Desired).

Skills

• High attention to detail.
• Excellent customer service skills.

Work Zone: Santa Catarina, Nuevo León.