Acerca de la empresa

NH Seguros is looking for a Claims Analyst / CSR for the Claims department.

Requisitos para el puesto

The ideal candidate will have:

·        College degree required.

·        Fluent in English and Spanish - verbal and written

·        Good customer service skills

· Ability to reach and collect data

·        Experience with an agency or insurance company (Preferred)

·        Detail oriented

·        Desire to work with a team

·        Excellent communication skills both written and verbal

·        Strong organizational, time management and follow-through skills

·        Ability to prioritize projects and capability to work with confidential documents

·        Good computer skills with ability to quickly learn new systems

·        Ability to work comfortably in a fast-paced environment

·       Excellent typing and transcription skills, including typing at fast speeds, accuracy, high concentration, focus, and ability to find and correct mistakes.

·        Assist policyholders and agents with any questions or problems they may have concerning insurance claims.

Principales responsabilidades del puesto

·        Enters new loss information into appropriate claims application and creates electronic claim files;

·        Reviews and evaluates the incoming loss documents for complete and accurate information;

·        Receives first notice of loss, reviews and/or locates policies; validates coverage applied to claims to determine appropriate line of business and loss type;

·        Reviews applicable systems to determine presence of duplicate claims;

·        Validates and locates missing policy information;

·        Investigates to obtain information pertinent to claim setup and transfer;

·        Communicates with customers and policyholders;

·        Sends acknowledgement letters; and collaborates with team leaders and claims examiners.

·        Provide phone support as well as administrative support to the claims teams as needed. 

Prestaciones y beneficios adicionales

Todas las prestaciones de ley