Qualifications

Responsibilities and Deliverables

• Establish a governance plan for Productboard across multiple divisions by identifying and engaging with stakeholders
• Document current processes and usage across workspaces, gather requirements, investigate solutions, analyze impact
• Develop and implement a comprehensive roadmap for consolidating the various Productboard sites in collaboration with various stakeholders
• Determine, document, and promote best practices for using Productboard within Autodesk
• Establish change management process that will ensure best practices are supported and adopted across all sites to maintain consistency
• Work closely with site managers, product teams, and other stakeholders to understand their needs and ensure that the consolidation efforts support business objectives
• Support current or future integrations of tools with Productboard
• Provide guidance and planning for the onboarding of new teams to Productboard
• Provide next-level technical support for Productboard Support Engineer
• Assist with integrating Productboard into an overarching data and process flow architecture
• Provide best-practice solutions for automations in and around the Productboard environments
• Analyze metrics and log data to support better decision-making and to improve the system performance and support
• Ability to create, manage, and support all admin functions of Productboard
• Experience with data migration to Productboard, preferably from Aha! and Asana

Skills and Work Traits

• Extensive experience in product management and tool consolidation using Productboard
• Strong project management skills, with the ability to plan, execute, and monitor large-scale consolidation projects.
• Proven ability to lead cross-functional teams and work collaboratively with stakeholders.
• Experience in establishing governance structures and change management processes.
• Excellent communication skills to articulate best practices and project goals to diverse audiences.
• Deals well with ambiguous or undefined problems; ability to think abstractly and guide others
• Comfortable performing requirements analysis, interfacing with stakeholders of various levels and documenting solutions
• Excellent interpersonal skills in written and verbal format
• Effectively work as a member of a highly adaptable, multi-discipline team
• Ability to work in a collaborative, cross-team/Geo model to ensure successful management of operational tasks (setting resolution expectations, ensuring proper escalation and/or hand-offs as needed, etc.)
• Can articulate technical topics to non-technical audiences both in writing and in person
• Willing to flex your behavioral style to meet the needs of the team or work at hand
• Confident of your skills, abilities and willing to share what you know, while learning from others
• Familiarity with agile methodologies

Experience

• 5+ years of experience as  software product manager
• 5+ years of experience using Productboard at the Maker level, preferably Maker/Admin
• 3+ years of experience as project manager for larger consolidation projects
• 5+ years of experience with Productboard configuration management and associated best practices
• Proven experience in establishing Productboard environments and onboarding of new users

Plus

• Experience with Aha!
• Experience with Airtable, Trello, Smarthsheets and Asana
• Experience with Jira, Teams, and Confluence

Education

• Bachelor's degree, preferably in Computer Science, Computer Engineering, or related quantitative field