Responsibilities

What will you contribute?

We are seeking a highly skilled Windows and Azure Senior Systems Specialist to manage, maintain, and optimize enterprise-level Windows-based environments and Azure cloud infrastructure. The ideal candidate will have a strong technical background in Windows Server administration, Azure platform services, and IT systems integration to support scalable, secure, and efficient operations.

Responsibilities & Deliverables:

Windows Administration:

• Manage and maintain Windows Server environments (2016/2019/2022).
• Configure, monitor, and troubleshoot Active Directory (AD), Group Policies, and DNS/DHCP.
• Implement and maintain Windows-based applications and services.
• Ensure timely patch management and system updates for Windows environments.

Azure Cloud Management:

• Deploy, configure, and manage Azure services, including Virtual Machines (VMs), Storage, Networking, and Azure Active Directory (AAD).
• Implement Infrastructure as Code (IaC) using tools such as Azure Resource Manager (ARM), Terraform, or Bicep.
• Design and maintain Azure governance, monitoring, and cost management strategies.
• Set up and maintain hybrid cloud solutions using Azure AD Connect and other integration tools.

Automation and Scripting:

• Automate routine tasks using PowerShell, Azure CLI, or similar tools.
• Develop scripts for provisioning, deployment, and configuration management.

Security and Compliance:

• Apply security best practices, including identity management, role-based access control (RBAC), and endpoint security for Windows and Azure environments.
• Monitor system logs and implement alerting mechanisms to detect and respond to security threats.
• Ensure compliance with industry standards (e.g., ISO, SOC, GDPR).

Monitoring and Optimization:

• Utilize monitoring tools (e.g., Azure Monitor, Log Analytics) to assess system health and performance.
• Analyze and optimize system workloads to improve efficiency and reduce costs.

Collaboration and Support:

• Work with cross-functional teams to implement business-critical applications on Windows and Azure platforms.
• Provide technical support and troubleshooting for system issues.
• Document procedures, configurations, and policies to ensure operational continuity.

Customer and General Support:

• Plan and oversee complex customer migrations to Azure, involving all layers of the technology stack.
• Develop and maintain training models for the Technical Support Team.
• Coordinate large-scale projects and manage vendor relationships for cloud migrations.
• Lead and distribute workload among the Technical Engineering team.
• Provide live support for production environments and handle escalated issues.
• Deliver Root Cause Analysis for Severity 1 and Severity 2 issues.
• Serve as a technical liaison between Development and Technical Support teams.

Required skills & experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 3+ years of experience in Windows Server administration.
• 3+ years of hands-on experience with Microsoft Azure services and tools.
• Proficiency in PowerShell, Azure CLI, or other scripting languages.
• Solid understanding of Active Directory, Azure AD, and hybrid identity solutions.
• Experience with virtualization technologies such as Hyper-V or VMware.
• Familiarity with backup and disaster recovery solutions, including Azure Backup and Site Recovery.
• Knowledge of network configurations and protocols (e.g., VPN, ExpressRoute, NSGs).

Preferred Skills:

• Experience with DevOps practices and CI/CD pipelines using Azure DevOps or GitHub Actions.
• Familiarity with containerization technologies (e.g., Docker, Kubernetes).
• Knowledge of Windows Autopilot and Intune for endpoint management.
• Understanding of multi-cloud environments and integration.

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