Company:

As a cloud software company that offers over 55 different Apps, and one of the Top 5 Indian Software Companies in the World. Zoho's vision is to be the Operating System for Businesses; Our Latinoamerica team based in Queretaro, Mexico is looking for the right individuals to help share that vision with the rest of the world with offices worldwide popping out every year. 

We're seeking all-stars who want an Junior/Senior level position to continue building a strong career in software technology. You'll succeed at Zoho if you love to “get stuff done” and are well-known for going above and beyond the call of duty. As an ideal candidate, you will have the raw intellect as well as the passion & persistence to be the best at whatever challenge you take on. You'll need to be an extrovert who loves collaborating with your Zoho team members worldwide to achieve greatness. 

Role

Software Solutions Consultant - Implementation. Someone who can master business software products and effectively configure and set up the software to meet customer requirements. Someone who has experience with business software, Proficient English and Tamil is preferred.

Skills

• Understand business processes. We offer more than 45 products with hundreds of integrations with third-party apps.
• The desire to learn about more software products and you are self-taught with very little supervision.
• Articulate the value and scope of our business software to Enterprise customers over the phone/online meetings.
• Adept at listening to and interpreting a customer's business needs. You suggest the appropriate product solutions.
• Think quickly on the fly. Prospective customers expect immediate solutions and POC's.
• Some experience or minimum proficiency with programming/scripting (any language like C, C++, Java, Javascript, Python, SQL, Deluge, etc.)
• Work with cascade and agile project methodology (PMI), and work with team members to deliver the implementation timelines effectively
• Ready to tackle your greatest challenge yet and jump-start your professional career
• Good communication/negotiation skills and move smoothly with a techie jargon
• Highly self-motivated, success driven and passionate about technology
• Interested in the IT management solutions and are not afraid of getting your hands dirty with technology
• Enthusiastic about learning and contributing to Zoho's success
• Quick to master software with an autonomous mentality
• “Geek out” on cool new products you find and like telling your friends about them
• Have great written and verbal communication skills in all 3 languages
• Excited by the opportunity to join a fast-growing company
• Outstanding problem-solving skills, goal-team oriented and ambitious
• Willing to travel Worldwide 10% - 30%
• Basic Knowledge of any programming language is a plus, but not a deal breaker
• Ready to tackle your greatest challenge yet and jump-start your professional career
• Last but not least, great multitasking skills

Preferred Attributes: 

• Excellent Tamil, English and Spanish verbal and written communication skills with experience using them for project deliverables or product demonstrations
• Experience in a customer consulting role and have experience being part of project delivery teams and processes
• Understanding of SaaS business applications software (CRM, Help Desk, Accounting, Analytics, Project Management, etc)
• Familiarity building and integrating API's (Rest/SOAP) or referenceable work at GitHub/other repositories
• Knowledge of data integration (use of ETL tools, understanding of data modeling, writing complex SQL queries) or Analytics (experience with data visualization tools).
• 3 to 5 years of experience in cloud/on-premise software integrations via API's
• Some expertise in Zoho Products.
• Work from Office in Queretaro.
• PMI Certification or Project Management alike.

Responsibilities: 

• Master multiple software products and stay up-to-date.
• Field customer meetings, understand their requirements, and provide solutions to their business needs.
• Demonstrate a product's capabilities to prospective customers.
• Configure and build capabilities into the product based on requirements
• Collaborate with multiple teams (product, implemenation, developers, sales, etc.) and deliver projects on time for customers
• Create and Improve proccess for better security and privacy compliance
• Implement faster and secured configurations/integrations methodologies with a workload balance within the team.

Why you should or shouldn't apply:

We are a private company with zero intention of going public. This means that we have the freedom to chart our own course regarding our product offerings, our R&D priorities, and our authentic, humble, and diverse company culture.  If you are looking for stock options or an "exit," you'll be disappointed.

• We prefer long-term employees and invest in and support our people to earn their loyalty. If you're looking for a short-term gig, we discourage you from applying.
• A genuine interest in cloud-based software is integral to your success at Zoho. If you don't enjoy (enterprise) software, you won't enjoy the work.
• We care most about an individual's flexibility, values, and ambition. If job titles and status are your main concerns, this isn't the place for you.
• Individuals who can learn on the job and do independent research as needed are most successful at Zoho.  Self-starters piece together the Zoho ecosystem best and fastest. If you're willing to jump in and learn on the job, you will be a great fit.
• We consciously eschew the cool tech-company vibe because we value work-life balance and down-to-earth company culture. If a flashy campus or downtown office is important to you, you'll likely be disappointed.
• We are a low-ego company. Overall, the people at Zoho have high expectations about doing great work, job satisfaction, and long-term work-life balance, and low expectations about hierarchy, status, and clout.

The most successful Zoho team members are:

• At home in a diverse, multicultural workplace
• Quick on their feet
• Comfortable with ambiguity and complexity
• Flexible and patient, with an "all hands on deck" attitude
• Comfortable with giving and receiving constructive feedback for the benefit of the team
• Authentic. Be Yourself

Education:

We are not big on credentials or big name educational institutions

Benefits:

Benefits superior to those of the law

Salary based on experience starting at 20,000.00 pesos

Work Monday through Friday with a flexible schedule.

Major and minor medical insurance.

Life insurance.

15 days of Christmas bonus.

Paid Vacations (Days As requested by law)

10 days off per year. (Holidays)

Paid Personal days and Sick Time

Extended maternity and paternity leave.

Practice a sport or recreational activity with your colleagues and we'll pitch in. 

Company-sponsored events.

Be ready for Business Travel (National and International)

Fruit, coffee, and healthy snacks/drinks are available in the office.

Delicious Breakfast and Lunch meals from Monday through Friday.

Transportation to Office

Grocery Vouchers 5% of Salary

Work Equipment

Trainings and Certifications

English classes

Monthly lunch cookout in the office. Yummy times. Dont miss it.

We will help you pay some part of your gym membership. (In progress)

and some more cooking in the oven

Please Note:

We receive many resumes on a daily basis. We regret we are only able to get back personally to those candidates that more closely match what we're looking for. Applicants must be legally eligible to work in the United States. The company will not pay for relocating expenses.

Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination based on sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.